AI Assistant · Pro module
When a ticket opens, the assistant answers from your FAQ and your own knowledge text. Unsure, asked for a human, or your team replies — it steps aside and hands over.
Replies the moment the ticket opens, using only your FAQ and the knowledge you give it.
Hands over when it isn't confident, when the member asks for a person, or as soon as staff replies.
Suggests new FAQ entries from your closed tickets — you review and approve each one.
Add the bot, set it up quickly – your first ticket runs in about a minute. Free, no credit card.