discordnext
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FAQ Deflection · Pro module

Answer it before it's a ticket.

When a member picks a reason, the bot first shows the FAQ answers that match it. Solved? No ticket. Not quite? One click opens the ticket as usual.

  • Matched to the reason

    Keywords and questions are matched to the reason the member chose, per category or server-wide.

  • Never a dead end

    "Open a ticket anyway" is always one click away, with the chosen reason already filled in.

  • Measured deflection

    The dashboard counts how often each answer was shown and how often it solved the problem.

Try it on your server.

Add the bot, set it up quickly – your first ticket runs in about a minute. Free, no credit card.

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